ISTA Digital Support

This tutorial covers the following topics:

• Sign up and use CONNECT for no charge – you don’t need to be an ISTA member
  
• Add a CONNECT post from the CONNECT view
• Add up to 5 photos or videos to each CONNECT post
• Create CONNECT posts from your PC
• Create CONNECT posts from your mobile device
• Add CONNECT post title
• Add CONNECT post description
• Add CONNECT post category
• CONNECT post Visibility and how it defaults to “Private”
• CONNECT post Visibility and how to share posts with other members of your “Company or Organization”
  
• CONNECT post Visibility and how to share posts with “Everyone” that uses ISTA Digital and CONNECT
• Location accuracy of photo and video locations: Exact, Approximate & Hide
• Adding “Observations” to CONNECT post photos Adding captions to CONNECT post “Observations”
• Adding categories to CONNECT post “Observations”
• Adding metrics to CONNECT post “Observations”

This tutorial covers the following topics:

• Sign up and use CONNECT for no charge – you don’t need to be an ISTA member
• Add new & existing posts to a project
  Create new CONNECT posts in a project
• Manage and link existing CONNECT posts to a project
• Invite ISTA members and non-members to projects
• Use the unique project QR code to share & view projects
• Use the unique project QR code to view distribution maps
• Use the unique project QR code to create new CONNECT posts that are automatically linked to a project
• Quickly jump to ISTA Digital by scanning the unique project QR code with your mobile device 

This tutorial covers the following topics:

• Overview of the Project View (which is the home screen in ISTA Digital)
• Link to Update or Change Your Password
• Link to Sign Out
• Your Profile
• Your ISTA Member Number, Member Type, Member Status, Member User Name & Last Change Date
• Verifying your Email Address
• Adding or updating your profile Photo
• Updating your Work Address
• Updating your Location
• Updating your Other Address
• Searching for projects
• Filtering projects
• Project Visibility including My Projects
• My Team Projects
• My Company Projects
• Public Projects & All Projects
• More Filters
• Sorting projects
• Saving Views

This tutorial covers the following topics:

• Primary media items - photos or videos
• Large media window or slideshow
• Project title - which is the link to open the project
• Project number
• Project QR code
• Saving the QR code
• Copying the QR code
• Opening the project using the Project QR Code
• Jumping to a mobile device (mobile phone or tablet) using the Project QR Code
• Project status
• Project world region & country
• Number of Distribution Map Segments, Steps & Metrics on project card
• Project company
• Project team members - preview on project card
• Product(s) associated with a project - preview on project card

This tutorial covers the following topics:

• Opening a project in ISTA Digital
• Project Details section; Project Title (a.k.a. the name of the project)
• Project Status; Start Date, Complete Date, Accepted Date & Follow Up Date
• Project Created By & Last Modified By username and date
• Setting or editing Project Visibility including Project Team, All Company Users or Public
• Viewing & managing the Project Team
• Company users
• Company contacts
• Setting project team member's access to either Admin, Editor or Viewer
• Adding and inviting users to join a project
• Inviting members to join ISTA Digital
• Inviting non-members to a trial account
• Invite New Contact

This tutorial covers the following topics:

• Opening a project in ISTA Digital
• Opening multiple projects in different tabs in your browser
• Media section
• Add Media - add & manage photos & videos
• Download Media button - download or open the photo or video in a new tab in the browser
• Copy photo or video
• Save a photo or video to your PC or mobile device
• Edit media info
• Media Title or Name
• Photo or video Tags
• Photo or video metadata including Location, Date & Time
• Assigning a photo or video to a segment in your distribution map
• Photo or media Description
• Primary Media item - setting your media item to show at the top of the Project Card
• Setting to Show Download Option for Viewers - the Download Media button is hidden by default for project viewers in ISTA Digital
• Changing the order of media items
• Download Attachment button - download or open the attachment in a new tab in the browser
• File Attachments
• Setting to Show Download Option for Viewers - the Download Attachment button is hidden by default for project viewers in ISTA Digital
• Adding, editing & managing Notes
• Adding & managing Collection projects

This tutorial covers the following topics:

• Creating a New Project in ISTA Digital
• Project Type including; Research/Monitoring (ISTA), Research/Monitoring, Design, Design - RPbD, Test Standard/Procedure Development (ISTA) & Test
• Project Status
• Project Title (a.k.a. Project Name)
• Project Visibility including Project Team, All Company Users or Public
• Project Country
• Project Description
• Product(s) associated with the project
• Project Start Date, Complete Date, Accepted Date & Follow Up Date

This tutorial covers the following topics:

• Product View in ISTA Digital
• Searching for Products
• Adding a New Product
• Product Name
• Product Fragility - Yes/No
• Product Liquid - Yes/No
• Product Category
• Product Links / URLs including Product Link URL Title & Create Link
• Product Description
• Product Brand Name, Manufacturer, Model Number, UPC Code, EAN Code, Product Value
• Product Dimensions & Weight
• Product Lookup

This tutorial covers the following topics:

• Company name
• Company website
• Company tagline
• Company description
• Sector
• Company type
• Industry
• Company logo
• Company locations
• Company users
• Company contacts
• Teams

This tutorial covers the following topics:

• Liked Projects
• Starred Projects
• Starred First

This tutorial covers the following topics:

• Product library
• Add new product
• Product UPC code
• Product links
• Product Lookup feature

This tutorial covers the following topics:

• The importance of knowing about your supply chains & distribution cycles before you start a packaging design
• How to identify which projects have a distribution map
• Distribution map segments, steps & metrics
• Map title, modes, vehicle, carrier, start node, end node, start node location, end node location, start node date, time & time zone
• Segment duration, package details & notes
• Media on the timeline
• Distribution map steps
• Handling/Equipment/Storage/Hazard settings including Step category, Step name & Step description
• Metric name, value & Unit of measure
• Show or hide the timeline and map
• Google maps in distribution maps including nodes, routes & media items

This tutorial covers the following topics:

• Add new segment
• Segment title, mode, vehicle, carrier, start node & end node
• Start node location & End node location
• Start node date, start node time & start node time zone
• End node date, end node time & end node time zone
• Segment duration including days, hours and minutes
• Package
• Notes